Customer Feedback Form

How do you rate SMWC in the following areas:

A) Design Solution
B) Co-ordination and Communication
C) Accuracy and Standard of Documentation
D) Ability to Accurately Estimate Project Costs
E) Use of Technology
F) Response Time to Queries
G) Timeliness in Meeting Project Deadlines
H) Contract Knowledge
I) Staff Knowledge and Professionalism
J) Communication and Follow-up on Problem Resolution
K) Level of Service / Assistance during Practical Completion / Client Handover
L) Value for Money
M) Other (optional)
N) Other (optional)

Please describe the optional item: M

Please Describe the optional item: N

Do you have any additional comments?

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Note: SMWC treats this feedback as confidential